Client Finance Portal

Welcome to the Client Finance Portal

This easy-to-use website will let you view your own financial documents, or the financial documents for someone who you support that receives care funded by Cheshire West and Chester, at home, in the community or in a residential or nursing home. The financial documents you will have access to will be dependent on the services you receive from Cheshire West & Chester council, but may include financial assessment information detailing the amount you have been assessed to pay towards your care, direct payment information and/or deferred payment statements.

You need to register before you can view any documents.

Are you registered?

Yes

No

Registration has 3 steps and may take up to 5 minutes:
  1. Get login details

    Click the button above to create a login name and password. You will be directed to an external site to do this.

  2. Request access

    Use your login details to sign in as directed. You will then be asked to provide your contact details and, if requesting access to another person’s documents, that person’s details and your relationship to them.
    Your request for access will be sent to Cheshire West and Chester to be reviewed. Cheshire West and Chester may need to contact you for further information relating to your request for access before this is approved.

  3. Sign in

    Cheshire West and Chester will notify you by email when your request for access is approved. You can then return to this page and sign in using your login details to view the documents. If your request for access is rejected, you will be informed of the reason why.

The Client Finance Portal requires identifying information about you and, if requesting access to another person's documents, about that person.

Your information will be treated according to the high standards required by the GDPR (General Data Protection Regulations). Please view our Privacy policy for more detailed information.